Frequently Asked Questions
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All our scanners are made to individual order, in a configuration that meets the customer’s requirements. Delivery time is 4-8 weeks. Some of the self-service models in standard configuration (Spirit and Kiosk) are available off-the-shelf. Contact your local dealer to check availability.
In addition to the scanner itself and the software with a lifetime licence, we supply all the accessories necessary for calibration and correct operation of the device: complete cabling, user manual and set of calibration targets. In the case of scanners for mass digitisation, we supply workstations with graphic monitors. On request, we can also supply working table, uninterruptible power supply etc.
Delivery time is between 4 to 8 weeks, depending on the model and configuration.
Yes, when you purchase a book2net scanner, we provide installation and training for administrators and operators of the device. After the initial training, we offer additional consultation to optimise the workflow and configuration of the device and the software settings to suit your project requirements.
Yes, technical service is provided both on-site and remotely, via our dedicated support.book2net.net platform.